Terms and Conditions

Little Snow Care

1. Introduction
   These Terms and Conditions (“Terms”) govern your use of the Little Snow Care website (https://littlesnowcare.com.au/) and our care services. By accessing or using our website or services, you agree to be bound by these Terms.
2. Services
   Little Snow Care provides in-home and community-based care services across Australia. Our services are governed by individual service agreements, which may include additional terms and conditions.
3. Eligibility
   To access our services, you must:

• Be 18 years or older or have a legal guardian
• Provide accurate and complete information when requested

4. Use of Website
   You agree to:

• Use the website for lawful purposes only
• Not misuse, disrupt, or attempt to gain unauthorised access to the website

5. Fees and Payment
   Fees for services will be outlined in your service agreement. Payments must be made in accordance with the agreed schedule. Failure to pay may result in suspension or termination of services.
6. Cancellations and Refunds
   Cancellation policies are outlined in individual service agreements. Refunds are assessed on a case-by-case basis and in line with Australian Consumer Law.
7. Liability
   To the maximum extent permitted by law, Little Snow Care is not liable for any loss, damage, or injury arising from the use of our services, except where caused by our proven negligence.
8. Intellectual Property
   All content on our website, including text, graphics, logos, and images, is the property of Little Snow Care or licensed to us. You may not reproduce, distribute, or modify any content without prior written consent.
9. Privacy
   Your use of our website and services is also governed by our Privacy Policy, available at https://littlesnowcare.com.au/privacy.
10. Changes to Terms
    We may update these Terms at any time. Continued use of our website or services constitutes your acceptance of the revised Terms.
11. Governing Law
    These Terms are governed by the laws of Victoria, Australia. Any disputes will be resolved in the courts of Victoria.
12. Contact Us
    Little Snow Care
    Email: info@littlesnowcare.com.au